This policy describes how PRIME CARGO MIAMI("we", "us") collects and uses information when you use our customer portal and the Prime Cargo Customer mobile app.
Information we collect
- Account credentials — consignee or portal login identifiers and passwords you provide to sign in.
- Shipment and business data — warehouse receipts, tracking status, invoices, pre-alerts, and related logistics records tied to your account.
- Contact information — email or phone details associated with your consignee profile when provided to us.
- Device data for push notifications — if you enable notifications, we store a device token so we can send alerts about your shipments.
How we use information
We use this information only to operate the service: authenticate you, display your shipments and invoices, process pre-alerts, send optional push notifications, and support customer service. We do not sell your personal information and we do not use your data for third-party advertising or tracking.
Sharing
We may share data with service providers that help us run the platform (for example, cloud hosting, email, or push notification delivery) under contracts that limit their use of the data. We may also disclose information when required by law.
Retention and security
We retain account and shipment records as needed to provide logistics services and meet legal obligations. We use industry-standard measures to protect data in transit and at rest.
Your choices
You may disable push notifications in your device settings. For questions about your account data or to request correction, contact us using the support channels provided byPRIME CARGO MIAMI.
Account deletion
To request deletion of your portal account and associated personal data, email administracion@primecargomiami.com from the address on your account or contact your Prime Cargo Miami representative. We will verify your identity and process the request within a reasonable time, subject to legal and shipment record retention requirements.
Contact
For privacy questions, contact PRIME CARGO MIAMI at no-reply@primecargomiami.com or through your usual Prime Cargo Miami support channel.